---
title: A data operational system that delivers actionable insights
url: "https://oculto.sites.oculto.co/work/gaio-dataos"
type: page
site: øculto
language: en
description: Designing a data operational system that centralizes information and delivers actionable insights
alternate_pt: "https://oculto.sites.oculto.co/pt/work/gaio-dataos.md"
alternate_fr: "https://oculto.sites.oculto.co/fr/work/gaio-dataos.md"
---

# A data operational system that delivers actionable insights

> Designing a data operational system that centralizes information and delivers actionable insights

**Client:** Gaio  
**Project:** Gaio DataOS  
**Services:** Service Design, Product & Digital Design, Design System  
**Place and year:** Brazil · United States - 2023

**A data operational system that delivers actionable insights**

## The challenge

Gaio DataOS has been in the market for 7 years, and while offering innovative technology that is superior to its competitors, lacked a comprehensive user experience. The platform is used by data analysts and business directors.

## The partnership

Together, we reimagined the entire user journey, enhancing the experience at every touchpoint. The service was transformed to address core user needs with an intuitive interface and exceptional data visualization, mobile and desktop app, and a complete design system.

> Seven years of technology ahead of its competitors, and no experience to match it.

## Approach

Gaio's problem was never capability. It was the distance between what the system already knew how to do and what the user could actually reach. Data analysts and business directors open the same platform expecting opposite things: one wants depth and control, the other wants the answer. Serving both without impoverishing either was the decision that organized the entire project.

We remade the whole journey rather than patching loose screens. Every touchpoint was reviewed with the same question: does this bring the user closer to the decision they came to make? Data visualization stopped being dashboard ornament and became the main argument of the interface.

## System

Mobile and desktop were designed as two readings of the same product, not as an app and its cut-down version. A complete design system holds both up, so the platform can keep growing without every new screen having to reinvent the rules.

## result

- **7** years of technology waiting for an experience to match
- **2** applications, mobile and desktop, on a single design system

*What you see is the expression of a solution formed by hidden processes.*

[Book a 30-min conversation](/contact)

Next project: [Mastercard](https://oculto.sites.oculto.co/work/mastercard-strive)

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